Practical Information

Get the latest visitor information for your trip.

 

What to see

Explore the Tunnels

Enjoy our fascinating exhibition, housed within an extraordinary underground tunnel complex built by the Germans using slave labour. The Tunnels give an amazing insight into what life was like in the only part of the British Isles to be occupied by the Germans during World War II.

Test your skills in the Escape Rooms

Experience a real-life adventure game, with mysterious puzzles and brain-teasing clues! In our amazing Escape Rooms, you will have to find clues, break codes, solve puzzles and find the key to your freedom.

Unwind in our Garden of Reflection

Located at the top level next to the cafe, the Garden of Reflection provides an area of peace and tranquillity. A space in which to consider and reflect on the story of Jersey's occupation. 64 plaques commemorate Jersey residents who died as a direct consequence of the Occupation. A further 50 plaques communicate facts about the occupation and conflict related facts, prompting reflection on some of the wider issues of military occupation and warfare.

Please advise that the ground may be uneven, please ensure to wear appropriate footwear. It’s unsuitable for pushchairs or wheelchairs.

Visit the gift shop or relax with a cup of tea

After you've experience the Tunnels, why not pop to our gift shop. Discover gifts and memorabilia of the exhibition, a perfect place to discover speciality gifts. Enjoy quality, freshly prepared food and drink in our café. Providing visitors with a relax space to enjoy a light bite, lunchtime favourite or a refreshing beverage.

 

Facilities

Here at Jersey War Tunnels, we offer the following essential amenities, should you wish to make use of them during your visit:

  • Toilets (Ground floor)
  • Disabled and Baby changing facilities (Ground floor)
  • Gift Shop (Ground floor)
  • Café (1st Floor) lift and ramp access is available
  • Free WiFi available in the Café

 

Food and drinks

There is a large selection of food and drinks at the café. Eating, drinking or smoking is not allowed in the exhibition or in the Tunnels.

 

Accessibility

To ensure a family friendly visit, the Tunnel Complex is fully accessible for a variety of needs including pushchairs, wheelchairs and mobility scooters.

We have a limited number of mobility scooters and wheelchairs available for Hire charge at a fee. All customers are of course welcome to bring their own equipment for use during the visit.

 

In the Tunnel complex

Please be advised that the tunnels hold a constant temperature of 10 – 15 degrees and therefore we recommend wearing warm clothing.

Children under the age of 15 years must be accompanied by an adult at all times. However, should your child become separated from you, please advise them prior to the visit to approach a member of staff and ask for assistance.

 

Health and Safety

The Tunnels are old and although they are suitable for all to visit, they have hard concrete surfaces and original features from World War II. Please be aware of your surroundings and take care.

Some surfaces may be slippery, particularly if they are wet from rain. Light levels can be low in some places, so please allow sufficient time for your eyes to adjust.

If you explore the Garden of Reflection, you may encounter uneven ground. Please be careful, especially if you have children with you.

Look out for our safety signs and follow the advice given to avoid spoiling your day.

Children must be supervised by an adult at all times.

First Aiders are on site should you require assistance during your visit.

 

Photography

We allow you to photograph the exhibits, and tunnels for private use. Sharing photos on social media from private profiles is also allowed. It is not allowed to bring photo tripods, or drones and the like.

For photos for commercial or other use, please email info@jerseywartunnels.com

 

Guide dogs welcome

Trained assistance dogs are welcome at Jersey War Tunnels. This includes medical alert dogs. We are happy to provide water on request.